About this role
Weiler Plastic Surgery Group is looking for an enthusiastic and driven Surgical Sales Consultant to join our team at our Baton Rouge office!
Our practice includes locations in Baton Rouge, Prairieville, Hammond, Covington, Denham Springs, Slidell, Metairie & Lafayette. As we continue to grow, we are looking for a Surgical Sales Consultant to help us strengthen our brand by supporting our surgeons, sales team, and office staff. The right candidate has a passion for creating amazing patient experiences through professional and genuine interactions.
Role and Responsibilities
- Develop a strong knowledge of all surgical, injectable, and aesthetic procedures we offer, being able to effectively and enthusiastically transfer knowledge to patients and staff.
- Efficiently use electronic medical records, sales tracking software, and lead management.
- Professionally handle phone discussions with potential/existing patients and effectively resolve patient complaints.
- Answer inquiries and nurturing leads; converting prospective patients and properly executing follow-up processes.
- Assist in surgical consultation process for surgeons.
- Plan and schedule patient surgical procedures, create quotes, and discuss fees with patients.
- Converting prospective patients and properly executing follow up process.
- Track and evaluate conversion success to achieve and surpass key performance indicators (KPIs).
- Assist marketing team with brand promotion and event execution.
- Understand day to day procedures and processes of all service and product lines.
- Willing to travel to multiple locations if needed.
Qualifications
Minimum Education and Experience Requirements
- Required: Previous sales experience with a proven track record.
Preferred Education or Experience
- ## Preferred: BS in business, marketing or related field.
- ## Previous customer service experience.
Schedule & Location:
- ## Full Time
- ## Hours: Monday-Friday | 8:30AM-5:00PM
- ## Baton Rouge
- ## Travel to Metairie and/or other Louisiana locations at least twice a week.
Physical Requirements
- ## Prolonged periods sitting at a desk and working on a computer.
- ## Must be able to lift up to 15 pounds at a time.