Workforce Management Administrator, Corporate

Job Summary

Do you excel at maintaining seamless environments that enhance the employee experience? As a Workplace & Facilities Administrator, Corporate, you'll assist in managing Spectrum's integrated facilities and workplace services, ensuring operational reliability and effectiveness. Your role supports property services, building systems, and workplace experiences, contributing to a positive and productive atmosphere.

By aligning operational practices with preferred occupancy expectations, you'll reinforce Spectrum's mission to deliver exceptional service and maintain high standards. Your efforts will foster a workplace where teams can thrive, supporting the company's strategic goals and commitment to operational excellence.

Responsibilities

How You’ll Make an Impact

- Assist in maintaining positive customer relations by providing responsive and quality facility services.

- Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.

- Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination.

- Support the vendor selection process by managing competitive bids and conducting bid summary analyses.

- Act as a liaison between service providers and facilities management teams, facilitating effective communication.

- Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses.

- Support building life cycle projects and facilities planning, coordinating space allocations and small office moves.

Qualifications

What You’ll Bring to Spectrum
Required Qualifications
Education

- Bachelor’s degree in Business Administration or related field, or combination of education and experience

Experience

- 2+ years of experience within facilities or property management

Skills

- Demonstrate effective spatial skills with experience implementing workplace strategies and translating business requirements into space requirements for business units

- Possess intermediate knowledge of CAFM/IWMS systems, Excel, and PowerPoint for consolidating data and floor plans into presentations

- Exhibit proven ability to solve problems and the desire to create and build processes

- Provide demonstrated customer service skills and ability to interface with various levels of management and staff

- Thrive in ambiguous situations among numerous cross-functional entities

- Demonstrate proven complex and creative problem-solving skills

- Stay up-to-date on industry best practices

- Balance working independently and collaboratively as part of a multi-functional team

- Analyze and interpret data

- Communicate orally and in writing in a clear and straightforward manner

- Handle multiple projects and tasks

- Hold a valid driver's license with a satisfactory driving record within company standards

Preferred Qualifications
Experience

- 2+ years of experience in a corporate environment

- 2+ years of quantitative or operational analysis experience