About this role
Position: Assistant to the Senior Account Manager of Commercial Sales
Reports To: Senior Account Manager of Commercial Sales
Effective: 10/01/2026
JOB SUMMARY
The Assistant is responsible for assisting all aspects of contract business, including commercial and multi-family
projects, from administrative work such as billing through on-site work including pre-install walk throughs or install team
supervision. This role requires project management skills, understanding of Big Sandy systems, the ability to multi-task and
the confidence to speak with other subcontractors, builders, manufacturers and installation teams. The position blends
in-store responsibilities with frequent job site engagement.
CORE RESPONSIBILITIES
Assist the Senior Account Manager of Commercial Sales in the day-to-day tasks including, but not limited to:
• Pre-install site walk throughs
• Post-install site walk throughs
• Site visits while install team is present
• Attending on-site subcontractor meetings
• Participating in scope review meetings prior to contract award
• Analyzing project drawings for appliance quote determinations
• Commercial billing
• Creating and submitting quotes
• Updating CAM scorecards
• Complete forecast sheets
• Tracking backorder and/or split offs
CORE COMPETENCIES
• Contract Sales Expertise: Deep understanding of multi-family and commercial sales cycles.
• Project Management: Ability to coordinate timelines, resources and deliverables across complex installations.
• Contract Negotiation: Skilled in negotiating favorable terms and managing change orders.
• CRM Proficiency: Disciplined use of Pipeline CRM to manage leads, bids and ongoing projects.
• Financial Acumen: Competence in invoicing, billing and accounts receivable management.
• Communication & Collaboration: Strong interpersonal skills for coordinating with contractors and internal teams.
• Problem Solving: Ability to anticipate issues on job sites and proactively resolve challenges.
QUALIFICATIONS & EXPERIENCE
• Proven success managing accounts, bids and contract negotiations.
• Experience in coordinating installation schedules and participating in job site/project manager meetings.
• Knowledge of safety compliance standards in commercial construction environments.
• Commitment to a minimum of 40 clocked hours per week.
COMPENSATION & BENEFITS
• Competitive base salary with commission opportunities.
• Employee Stock Ownership Plan (ESOP).
• Coverage for approved business expenses, including travel and personal use.
• Health, Dental and Vision Insurance.
• Paid time off and training opportunities.