Patient Service Representative

Join a Healthcare Team Where You Belong
At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nations premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.

Our Patient Services Representatives Enjoy:

- Fast paced, learning work environment

- No weekends/no nights

- Bonus eligibility

- Medical, Dental & Vision insurance

- Tuition reimbursement

- 401k Program

- PTO + 8 paid holidays

- Centers closed for holidays

- Opportunity for continued growth & development

Schedule and Locations:

- Monday - Thursday

- 7 AM - 4:30 PM

- Four 10-hour shifts

Responsibilities:

- Patient Service Representatives greet patients in a friendly and professional manner and check in/out

- Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members

- Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen

- The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.

- Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered

- Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes

- Review future schedules to confirm that all patients have been preauthorized for treatment

- The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen

- Collect necessary paperwork for patient appts such as authorizations, referrals, etc.

- Collect copays and patient balances at time of service

- Schedule and confirm appointments; collect email addresses from patients

Qualifications

Minimum Requirements:

- Minimum 1 year administrative or customer service experience, preferably in a medical setting

- Must have reliable transportation to clinics that may not be accessible by public transportation

- Must be able to travel to CVR Clinics if needed