About this role
We are looking for a Customer Service Representative to join the team at our Hauling site in Monroe, LA.
Job Responsibilities:
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
- Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Requirements:
- 1-2 years of Customer Service experience in a high call volume atmosphere
- Experience with MS Word, Excel, and Email preferred . Typing and 10-key skills are required
- Excellent organization and communication skills
- Ability to analyze and solve problems. Gather data, compile information, and prepare reports
What We Offer:
- Full benefits – medical, dental, and vision
- 401(k) with dollar-for-dollar match up to 5%
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.