About this role
Job Title: Pharmacy Technician Job Description
We are seeking Registered Pharmacy Technicians for a call-center role, where they will manage a high volume of inbound phone calls. The position involves various tasks related to the receipt, review, and verification of patients’ prescriptions, as well as prepping and scanning documents, verifying patient data, and submitting prescription orders into the pharmacy data system. Confidentiality and HIPAA compliance are crucial when interacting with patients and providers.
Responsibilities
- Verify HIPAA information and maintain confidentiality during patient and provider interactions.
- Engage in active listening with callers, confirming or clarifying information and diffusing upset patients or providers as needed.
- Work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met promptly.
- Coordinate with call center Hub program(s) as applicable.
- Coordinate and enter prescriptions based on their urgency through the pharmacy processing system.
- Maintain professionalism and document within processing systems according to policies and procedures.
- Efficiently enter data into the pharmacy processing system.
- Prioritize and organize work to meet agreed deadlines.
- Comply with applicable laws, regulations, and policies.
Essential Skills
- Data entry skills
- Registered Pharmacy Technician license
- Pharmacy technician certification
- Strong computer skills, including proficiency in Microsoft Office Suite
- Knowledge of prescription processing
- Excellent customer service skills
- Reliability
Additional Skills & Qualifications
- 1-2 years of pharmacy work experience preferred
- Bilingual in Spanish preferred
- Experience with non-commercial pharmacy
- Strong time management and organizational skills
- Adaptability and flexibility
- Efficient typing skills
- High School Diploma or GED required
- Florida Board of Pharmacy Registered Pharmacy Technician license required
Work Environment
This remote position is based in Lake Mary, FL, with shifts from 10:00am to 8:00pm EST, Monday through Friday. The hours of operation are from 7am to 11pm and may change based on business needs. Lunch is typically 30 minutes, with two 15-minute breaks. Employees will be provided with necessary equipment, including a laptop and headset. The environment requires the ability to sit, stand, and use computer screens for extended periods while navigating multiple computer programs with dexterity.
Job Type & Location
This is a Contract to Hire position based out of Orlando, FL.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 29, 2026. About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.
If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.