Assistant Housekeeping Manager - Chicago

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 10 established centers: Toronto, Upper East Side, Tribeca , Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2026.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Chicago Location:

Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.

The Role:

As the Assistant Housekeeping Manager , you will support the Housekeeping Manager in leading the daily operations of the Locker/Changing Room, Laundry, and Cleaning teams . You will help ensure our spaces are maintained to AIRE’s highest standards while supporting team performance, smooth operations, and an exceptional guest experience.

Key Responsibilities:

- Support the Housekeeping Manager in overseeing daily housekeeping, locker room, cleaning, and laundry operations.
- Supervise the team throughout the shift, ensuring responsibilities and cleaning standards are consistently met.
- Ensure guest areas, changing rooms, and back-of-house spaces remain clean, organized, stocked, and ready throughout the day.
- Oversee internal laundry operations and ensure linens and textiles are prepared according to operational needs.
- Provide daily direction, coaching, and feedback to team members and address performance concerns when needed.
- Assist with team scheduling, shift coverage, onboarding, training, and development.
- Monitor the safe and proper use of cleaning products, equipment, tools, and facilities.
- Assist with inventory management, ordering, and maintaining appropriate stock levels.
- Identify opportunities to improve housekeeping processes, efficiency, and use of resources.
- Address guest questions or concerns and support the team in maintaining AIRE’s service standards.
- Coordinate with other departments to ensure smooth daily operations.
- Support weekly reporting and communicate important incidents, operational needs, and areas for improvement to Management.

Who You Are:

- Previous housekeeping experience, ideally within hotel, spa, wellness, or luxury hospitality .
- Previous leadership or supervisory experience. (housekeeping preferred)
- Strong knowledge of cleaning, sanitation, and laundry operations.
- Excellent leadership, organizational, communication, and problem-solving skills.
- Ability to work in a dynamic environment.
- Ability to coach, support, and hold team members accountable.
- Strong organization, attention to detail, and problem-solving skills.
- Passion for delivering outstanding guest experiences and embodying AIRE’s brand values.
- Hands-on leadership style and a strong commitment to guest experience.
- Flexibility to work shifts, including weekends and holidays.

Why You Should Join Us:

- Earn a competitive salary of $25/hr.
- United Healthcare Insurance: medical (major), dental, and vision.
- PTO days
- Sick days (5).
- Growth opportunities.
- 401K savings plan.
- Commuter Benefits Program.
- Complimentary Bath Experience (once a month).
- Employee Bath Experience discounts (including friends/family).
- Employee Perks Program (TicketsAtWork).
- Employee Referral Bonus Program.
- Employee discounts for Blink Fitness Gyms.
- Team spirit is our greatest asset! 💪 We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.