Freezer and Docks Supervisor

Primo Foods is seeking a Freezer & Dock Supervisor to join our Operations team in Wacol, QLD for a 12 month fixed term contract.

This role is responsible for coordinating warehouse operations, resources, equipment and workforce activities across the Freezer & Docks function to ensure the efficient storage, picking, packing and movement of goods. Working closely with operational stakeholders, you will support safety, quality, service and productivity outcomes while driving day-to-day operational performance.

Key Responsibilities

- Coordinate warehouse activities including receival, picking, dispatch, inventory movements, and vehicle turnaround in line with operational priorities

- Promote and maintain a safe workplace by identifying, addressing and escalating safety risks and ensuring compliance with safety procedures

- Support DIFOT performance through effective workflow coordination and operational planning

- Ensure RF transactions, inventory records, pallet documentation, and system activities are completed accurately and on time

- Monitor operations to ensure compliance with company policies, HACCP requirements, DAWR regulations, Safe Food standards, and quality management systems

- Coordinate the efficient processing of transit vehicles to optimise throughput and minimise delays

- Facilitate Toolbox Talks, team briefings, and operational training activities to support capability development and safety awareness

- Monitor workforce resourcing, attendance trends, leave planning, workload distribution, and overtime utilisation

- Investigate and coordinate the resolution of inventory discrepancies, credit claims, and Warehouse Management System (WMS) data integrity issues

- Prepare operational reports, maintain accurate documentation, and support internal and external audits

What You'll Bring

- Experience in a similar supervisory role within a complex, multi-site environment

- Sound knowledge of transport and distribution, logistics, warehouse operations, and storage management

- Experience using Warehouse Management Systems, DC systems, RF technology and Microsoft Office applications

- Well-developed problem-solving, operational coordination, planning, and process improvement capabilities

- Forklift licence required; relevant qualifications in logistics, supply chain management, or a related field are preferred

Why Join Primo?

At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:

- Paid parental leave

- Discounts on health insurance and leading retail brands

- Exclusive savings at our onsite butcher and deli shop

- Novated leasing options

- Career growth and development opportunities within a leading FMCG business

If you're an experienced warehouse operations professional looking to make an impact in a fast-paced FMCG environment, we'd love to hear from you.