About this role
Job Title:
Business Analyst – Insurance Process Mapping (Healthcare & Insurance)
Location:
Riyadh, Saudi Arabia (Onsite)
Engagement Type:
6-Month Contract (Extendable)
Start Date:
Target – December 1st, 2025
Language Requirement:
Arabic-speaking professionals are preferred.
Role Overview:
We are urgently seeking a seasoned Business Analyst to lead a strategic end-to-end process mapping initiative for our Insurance sector client. The engagement covers multiple payer lines — Health, Motor, Life, and Credit Insurance — with a primary objective to assess operational workflows, identify tool and system interventions, and drive digital transformation initiatives.
Key Responsibilities:
- Conduct comprehensive process mapping across insurance-side operations including health, motor, life, and credit lines.
- Facilitate stakeholder workshops , interviews, and documentation reviews to capture business requirements and workflows.
- Identify inefficiencies, redundancies , and areas for process improvement or automation.
- Map existing tools, applications, and system touchpoints to understand integration and optimization opportunities.
- Recommend suitable digital enablers or automation solutions to enhance process efficiency.
- Present findings and recommendations to client leadership through detailed, executive-ready presentations and reports.
- Ensure all deliverables and recommendations are aligned with Saudi Arabia’s regulatory frameworks and industry best practices within the payer-side domain.
Qualifications & Skills:
- Bachelor’s degree in Business Administration, Information Systems, or related field .
- 5+ years of experience in business analysis, preferably in Insurance or Healthcare domains .
- Proven expertise in process mapping, workflow analysis, and digital transformation projects.
- Strong analytical, problem-solving, and communication skills.
- Familiarity with Saudi insurance regulatory requirements and digital transformation practices.
- Arabic proficiency (spoken and written) is preferred to facilitate communication with local stakeholders.
Additional Information:
Work Location: Onsite – Riyadh, Saudi Arabia
Engagement Type: 6 months (extendable based on performance and project needs)
Start Date: December 1st, 2025