Customer Service Representative - Bilingual

Customer Service Representative - Bilingual

Pay from $26 to $30 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

24/7 operation - Various on-site full-time shifts available.

Why Customer Service at Uline?

- Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
- Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
- Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.

Minimum Requirements

- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus , but if you are eager to learn, we will train you!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.

Employee Perks

- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a  drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline.jobs to learn more!