About this role
An ideal position for a calm, organised and commercially aware individual who thrives at the centre of a fast-moving agency environment, with experience leading content delivery and developing people.
As Content Team Lead , you will be responsible for the overall direction, delivery and performance of the Content Team within the Organic department, ensuring work is delivered to a high standard across an exciting array of clients.
You will have a strong and clear understanding of content, SEO and how high-quality content contributes to organic performance. You will be comfortable combining hands-on content expertise with people management, resourcing, workflow management and client communication.
You will be responsible for:
- Line managing the content team
- Supporting the team’s development
- Maintaining delivery standards
- Managing content pipelines
- Improving workflows and documentation
- Ensuring the team operates efficiently, sustainably and profitably
- Supporting strong client relationships and content strategy across accounts
- Delivering a content service to clients
Experience & skills required
- Minimum 4 years of experience working in a content role, ideally within a digital marketing agency
- Demonstrable experience managing, mentoring or developing content writers, executives or specialists
- Experience creating, managing and overseeing content plans and schedules across multiple clients
- Experience producing and reviewing a range of content formats, including:
Landing pages
- Blogs
- Ecommerce copy
- Social copy
- Long-form guides
- Campaign content
- Confident line-managing team members, including:
Performance
- Development
- Progression planning
- Structured feedback
- Able to manage delivery issues, resourcing challenges and shifting priorities in a clear and constructive way
- Comfortable working closely with SEO, Digital PR, Social, Paid and Creative teams to ensure joined-up content output
- Very comfortable managing day-to-day client relationships through meetings, calls and presentations
- Able to use trend, consumer, keyword and performance data to shape content recommendations
- Experience leading content-specific onboarding, including tone of voice, messaging and scope alignment
- Knowledge or experience of working with CMS systems
- An understanding of site analytics and research tools, such as Google Analytics, Google Search Console, SEMrush and similar
- Excellent attention to detail and the ability to multi-task effectively in a deadline-driven environment
- Strong organisational and presentation skills
- Exceptional written and verbal communication skills
- The ability to give and receive feedback in a constructive, kind manner
- A keen and interested disposition and attitude
Strong understanding of
- Search-optimised content
How content supports organic visibility, audience intent, on-page SEO and wider search performance.
- Content strategy
How to turn client objectives, performance data, audience research and keyword insight into clear content direction.
- Content quality
How to maintain standards across tone of voice, brand messaging, clarity, editorial quality and commercial purpose.
- Team delivery
How resourcing, capacity, workflows and profitability affect the success of content work.
- AI and content workflows
Where AI can support smarter working without compromising quality, originality or brand standards.
Benefits & Culture
- 28 days paid annual leave, plus bank holidays
- Hybrid working model
- Central Brighton location
- Enhanced maternity, paternity, adoption and sick pay
- Employee Assistance Programme (EAP) supporting health and wellbeing
- Scottish Widows pension
- Personal Development Plan with biannual reviews and objective setting
- Annual pay review
- Office Closed between Christmas and New Year
- Eye test voucher
- Regular employee training sessions and team-building activities
- Referral Bonus for introducing new employees
- Regular company socials
- Christmas and Summer company parties
- Amazon voucher on your birthday
- Local artisan tea & coffee, weekly fruit delivery, cakes and treats
- Spacious modern offices with break-out areas to relax
- Organic promotions (we promote from within)
