Lead, Academic

The Lead, Academic is a key leadership role responsible for ensuring the effective delivery and continuous improvement of postgraduate (PG) academic programmes. The role supports the university’s mission to provide high-quality, research-driven education by managing academic processes, coordinating curriculum development, and driving innovation in programme administration. Acting as a bridge between academic leadership, faculty, and administrative systems, the jobholder ensures excellence, compliance, and responsiveness to evolving academic needs.

Key Responsibilities:

PhD Programme & Examination Management & Research Exchange partnerships

- Oversee PhD-specific academic processes: Qualifying Examinations (QE), thesis, reviewer coordination.
- Coordinate QE logistics, reports, and reviewer assignments.
- Attend to academic matters for PhD programme partnerships and joint PhDs.
- Oversee research exchange programmes (e.g., China Scholarship Council (CSC), non-degree).
- Oversee PhD Admissions and Scholarships.

Academic Partnerships & Research Exchange

- Support academic matters for joint PhD programmes and institutional partnerships.
- Oversee research exchange programmes (e.g., CSC, non-degree), ensuring smooth processing and tracking.

Faculty & Teaching Support

- Provide teaching support insights and coordinate faculty engagement initiatives.
- Post Work Study Scheme (WSS) assignments as requested by professors and GS Office and assign shortlisted students.

Financial Administration & Billing for Students

- Check on prepared billing for MSc students for  each Semester.
- Follow up on Monthly Aging Report for MSc students with outstanding tuition fees.
- Oversee fee waiver appeals process.
- Process WSS students’ claim submission.
- Data-driven Planning and Process Improvement Manage Data analysis of postgraduate student demographics for Graduate Intake and Enrolment Planning (GIEP) projections.
- Improve workflows and implement policies for process automation and digitalization of administrative workflows to improve efficiency.

Educational Qualification(s)

Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services.

Knowledge Required

- Strong background in academic administration, curriculum development, or programme management.
- Familiarity with postgraduate education frameworks and regulatory requirements.
- Big picture of how graduate programmes are derived and the administration to run it smoothly.

Relevant Experience

Minimum 5 years of experience in Student services, with 2 years of supervisory experience.

Skills & Competencies

- MS Office.
- Multi-tasking.
- Ability to lead a team.
- Critical thinking and problem-solving skills.
- Effective communication and organisational skills.
- Excellent organizational, analytical, and stakeholder engagement skills.
- Ability to manage complex processes and drive continuous improvement.
- Event planning and management.

Other Personal Attributes

- Flexible.
- Approachable.
- Helpful.
- Meticulous Team player.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU