About this role
Accountabilities
- Coordinate and schedule Independent Medical Examinations (IMEs) and related appointments, ensuring cases progress efficiently from assignment through confirmed scheduling.
- Communicate professionally and promptly with relevant individuals to coordinate appointment details, resolve scheduling issues, and provide necessary follow-up.
- Manage multiple cases simultaneously while prioritizing deadlines, competing requests, and time-sensitive scheduling requirements.
- Maintain accurate case information, appointment details, and documentation throughout the scheduling process.
- Follow up consistently on outstanding items and take ownership of assigned cases through successful resolution.
- Identify and resolve scheduling or administrative issues while escalating matters when appropriate.
- Support the broader medical management team by maintaining reliable, organized, and high-quality scheduling operations.
Requirements
- Previous experience in medical scheduling, healthcare administration, insurance, or a related field is preferred.
- Strong organizational and time-management skills, with the ability to manage multiple cases and priorities in a fast-paced environment.
- Exceptional attention to detail and accuracy when handling appointment information and case-related documentation.
- Proficiency with Microsoft Office and the ability to quickly learn new software, scheduling platforms, and internal systems.
- Demonstrated reliability, accountability, and ownership of assigned responsibilities.
- Strong problem-solving, follow-up, and task-management skills.
- Excellent written and verbal communication skills, with a professional and customer-focused approach.
- Ability to work independently while collaborating effectively with colleagues and other stakeholders.
Benefits
- Starting pay of $17.00 per hour , with compensation varying based on experience and qualifications.
- Full-time, Monday-through-Friday schedule.
- Paid time off (PTO) for eligible employees.
- Health insurance options for eligible employees.
- 401(k) retirement plan for eligible employees.
- Opportunity to build experience in medical management, healthcare administration, and appointment coordination.
- Fast-paced environment offering opportunities to develop organizational, communication, and problem-solving skills.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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