Housekeeping Supervisor - Soho Farmhouse

Soho House & Co.Soho, EnglandOn-siteFull-timeStaff, 8–12 yearsListed 4 days ago

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About this role

The Role…

At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas.

You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.

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What's in it for you?

- Weekly Pay

- Team meal whilst on shift prepared by our chefs

- Soho Friends Membership

- 50% Team discount on Food & Drink, 7 days a week

- Staff Room Rates

- Health Cash Plan (Option to add up to 2 additional dependents)

- Dental Plan (option to add up to additional 2 dependents)

- Birthday Day Off after 1 years continuous service

- Up to 50% Staff Discount on Cowshed & Soho Home

- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

- Free Counselling Sessions

- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.

- Continuous training to develop yourself personally and professionally

- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

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Key duties…

- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.

- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.

- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.

- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.

- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.

- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.

- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.

- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.

- Lead by example, promoting a positive team environment and strong work ethic.

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What we are looking for...

A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs

- Strong understanding of cleaning techniques, guest service, and back-of-house procedures

- Experience leading and motivating a team in a fast-paced environment

- Excellent communication, time management, and organisational skills

- Detail-oriented with a proactive approach to problem solving

- Working knowledge of housekeeping systems or software is a plus