Service Specialist

AECI LimitedOn-siteFull-timeMid level, 2–5 yearsListed 3 days ago

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About this role

Purpose of Job : Maintaining, servicing and growing existing Accounts

Location : Nelspruit

Required outputs: Functional

- Assist on site to take samples, analyse and compile weekly service and monthly reports

- Place monthly chemical orders and ensure all products are delivered and correct stock levels are maintained

- Site Servicing (Control equipment, calibration, dosing pumps, water chemistry)

- Ensure all chemical treated systems are fully optimized, and good margins are maintained on site

- Ensure healthy growth of the accounts in the area and retain customers

- Ensure all treated systems are treated properly, and enough stock is always on site

- Ensure all site personnel are doing the work correctly and safely (Operators, technicians and site supervisor)

- Attend monthly/quarterly review meetings with key site management personnel

- Ensure all accounts are paid up, if not to follow up and make sure accounts are not blocked

- Ensure housekeeping and Safety on all assigned sites are always up to AECI standards

- Quarterly and yearly budgets for all accounts

- Assist on periodic price increases on all accounts

- Comply to all safety rules, ensure all risk assessments and safe work procedures are in place

Qualifications and expertise required (Must)

- Matric (Science and Maths)

- National Diploma in Chemical Engineering/Chemistry/Technical Field

- Expertise related to Water Treatment/Account Management/Sales

- 10 years’ experience with high pressure boilers

- Valid Driver’s License

- Proficiency in Excel/Word/PowerPoint

Competencies (skills, knowledge and characteristics)

- Customer Centric

- Good Communication Skills

- Pro-active

- Time and task Management

- Team Player

- Highly analytical and results driven

- Working independently

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