About this role
External Job Description
Position: Regional Service Officer (RSO)
Reporting To: Divisional Service Officer (DSO).
Department: Colour World, Marketing.
Candidate Profile:-
B.E. (Mechanical / Electrical / Instrumentation) – First Class Graduates, i.e.
candidates should have scored atleast 60% marks in their graduation. Only Male
Graduates required.
Good communication skills.
Age should be less than 26 years. (Exception for Good Candidate can be taken)
Computer literate (knowledge of Dos, Word, Excel).
Field Experience (1 to 3 years) is preferred (in front-line servicing/co-ordination
Preferably in Consumer Electronics, White Goods industry)
Competent fresher can also be considered.
Knowledge of English
Role Description:-
Responsible for smooth installation of Dealer Tinting System (Colour Worlds),
providing regular after sales service, monitoring performance of other service
providers and constantly providing innovative suggestions for improving this service.
The Service Engineer would be responsible for all the areas involving the hardware in
the Colour Worlds – installation, servicing and maintenance and ensuring quality
output from them.
He would be acting through a set of agencies who would be doing the specific
activities. He would be setting up systems, developing service agencies, monitoring
servicing, coordinating installations and conducting periodic audits.