About this role
At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members. Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in order to effectively address the evolving needs of our community, we must remain adaptable to ensure the delivery of exceptional care to both our pediatric and geriatric community members.
As an Intake Representative , you will be the guide for clients beginning service with our team. In this role, you will walk clients through the intake steps from beginning to hand off to their care provider. If you are detail oriented and value building relationships through strong interpersonal communication skills, then we want to hear from you.
Schedule:
- Mon to Fri 9AM-5PM
Job Type: Full-time
Salary: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Home Health
Schedule:
- Monday to Friday
Language:
- English & Spanish (Preferred)
Work Location: In person
Requirements
Intake Representative Qualifications & Core Responsibilities:
- 1 year of experience in an office environment required
- Excellent customer service skills
- Expert analytical & problem solving skills
- Ability to multitask
- Thrives in a fast-paced, dynamic environment
- Excellent communication skills with both clients & providers
- Assists patients with the onboarding process
- Responding to emails & calls in a timely manner
- Bilingual (English/Spanish) preferred