About this role
You will:
- Own annual revenue retention and growth for your client portfolio. You will develop and execute account growth plans that identify upsell and expansion opportunities aligned with client and company goals.
- Lead the contract renewal process end-to-end — negotiating terms, articulating value, and securing renewals and multi-year commitments that protect and grow ARR.
- Build and deepen executive-level relationships within your accounts, identifying new stakeholders and expansion champions to broaden sponsorship for Foodsmart across the organization.
- Partner closely with the Client Success team to stay informed on account health and satisfaction, using that visibility to time renewal and expansion conversations and to get ahead of risk.
- Understand data well and be data-driven in shaping account growth strategy. You will interpret and present ROI and clinical metrics to clients as a lever for expansion and renewal decisions.
- Collaborate with the Foodsmart marketing team to co-create and adapt campaigns that support growth conversations — new lines of business, expanded populations, or increased engagement — using your own marketing experience to tailor materials to each client’s growth opportunity.
- Work with Product and Sales to structure, price, and close new services or expanded scope within existing accounts.
You are:
- Motivated, collaborative, a quick learner, self-sufficient, and driven by excellence in execution
- A skilled negotiator, comfortable leading renewal and expansion conversations, including pricing and contracting discussions
- Knowledgeable of how health insurance companies serve members across LOBs (Medicare, Medicaid, Commercial) and have an understanding of health systems
- Experienced in working directly with marketing agencies/internal teams, and cross-functional internal and external teams
- Passionate about our company mission and impacting health outcomes at scale
- An excellent communicator, a strategic thinker and able to align multiple stakeholders to drive decisions and action
You have:
- 6+ years of experience in a healthcare consulting, healthcare services, or clinical services company in a client-facing growth, sales, or account management role focused on renewals, upselling, or expansion.
- A demonstrated history of exceeding revenue retention and growth targets with clients
- Experience growing a book of business and exceeding ARR through client sales, upselling, and contract renewals
- Experience analyzing clinical outcomes, marketing data, and campaign performance to build a growth case
- Background working with executive-level clients and gaining approvals on new strategies/tactics informed by regulatory filings and networking within the account
- Understanding of complex contracting and provider agreements within health plans as well as health system contracting processes
- Bachelor’s degree required; MBA or Master’s degree preferred
- Experience working with health plans in California is preferred
- Understanding of telehealth, wellness or nutrition space is a plus
- Experience in a startup or small company environment is a plus
Role: Account Executive
Location: Remote, USA
Base Salary Range: $140,000 - $180,000 base + bonus
Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.