Centralized Scheduler

Overview

Position: Centralized Scheduler - (Hybrid working environment)

Location: 1050 Wall Street West Lyndhurst, NJ

Schedule: Full-Time 40 hours weeklyCompensation: $19.50-$22 hourly depending on years of experience

At Kessler , we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist.

Our benefits package supports your career growth and personal well-being:

- Start Strong: Our mentorship and orientation programs ensure a successful transition

- Elevate Your Skills: Unmatched CEU program with paid national certifications

- Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt

- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

- Your Health Matters: Comprehensive benefits packages

- Invest in Your Future: Company matching 401(k) retirement plans

- Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)

- Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Must have the ability to effectively manage high-volume phone and email correspondence in a fast-paced setting. Strong attention to detail, adaptability, and the capacity to quickly master new processes and technologies.

Responsibilities

- Possesses excellent communication and organizational skills

- Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers

- Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling

- Exhibiting excellence in customer service

- Provides excellent customer service through all phone interactions

- Ensuring an overall excellent patient experience

Qualifications

- High School Diploma or equivalent required

- Proficiency in various computer applications/programs required

- Excellent written and verbal communication skills required

- Previous experience within a healthcare customer service setting preferred

- Answering heavy volume phone calls experience preferred

Additional Data

Equal Opportunity Employer/including Disabled/Veterans