Nordic Center Supervisor

POSITION SUMMARY:

Under the supervision of the Nordic Director, the Nordic Center Supervisor trains, schedules, and supervises Nordic Center staff and volunteers in collaboration with the Nordic Director and other Programs Department Staff. The Nordic Center Supervisor will maintain ski lessons schedule, Nordic programming schedule, work with guests and guest groups, communicate with and work with Bryan Mountain Ski Patrol, maintain inventory control, supervise daily shop operations, maintain safety and emergency response, keep Nordic Center clean and organized and assist in preparing for larger Nordic Events as needed.
OUR CULTURE:

We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds healthy spirit, mind, and body for all. The YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires, and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

- Certified in First Aid, CPR, and AED administration (training provided if needed).

- Working knowledge of business management.

- Demonstrate the ability to fluently read, write and speak English.

- Possess an enthusiasm for winter sports, in particular Nordic Skiing development and guest offerings within the Nordic Center and Program Department.

- Able to operate general office equipment including computer, printer, radios, phone.

- Ability to train, schedule, supervise and evaluate Nordic shop staff and instructors.

- Coordinate and manage all aspects of the Nordic Center when the Nordic Director is not present.

- Uphold the YMCA of the Rockies Mission, policies and programs.

- Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff.

- Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.

- Must meet acceptable criminal background check standards.

QUALIFICATIONS:

- Oversee daily operations of Nordic Retail and Rental Center.

- Be accountable for staff activities as well as seasonal fluctuations and schedule staff accordingly.

- Promote a cooperative, positive and problem-solving atmosphere/work environment at all times.

- Strong communication and interpersonal skills with a professional and courteous demeanor toward guests, coworkers, and other staff members.

- Ability to work cooperatively with others in a diverse and busy environment.

- Ability to teach beginner lessons based on PSIA Level 1 training (training provided if needed).

- Practical working knowledge of waxing techniques for both classical and skate skis (training provided if needed).

- Ability to provide clear and accurate technique and waxing advice to guests.

- Familiarity with the Snow Mountain Ranch trail system and a genuine enthusiasm for Nordic skiing (training provided if needed).

- All other duties as assigned.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions

- Uphold the YMCA of the Rockies Mission, policies, and programs.

- Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.

- Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.

- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.

- Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.

- Commitment to diversity, equity, inclusion, and antiracism is required.

- Must meet acceptable criminal background check standards.

- All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- Work is indoors and outdoors in a mountain environment with variable weather conditions including cold, snow, and wind.

- Requires standing for long periods, walking on snow-covered terrain, and performing moderate physical activity such as lifting up to 40 lbs.

- Must be able to ski confidently on groomed and ungroomed trails.

- Weekend and holiday availability required during the winter season.

- Work involves frequent guest interaction and maintaining a positive attitude in a fast-paced, team-oriented environment.

ENVIRONMENTAL SUSTAINABILITY COLLABORATION:
Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.

ADDITIONAL INFORMATION:
YMCA of the Rockies is a Praesidium-accredited organization. Our hiring process reflects the values and standards of Praesidium and other accredited organizations. For more information about Praesidium accreditation, please visit https://www.praesidiuminc.com/

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.