About this role
Responsibilities
- Partner with attorneys on collection efforts while maintaining client relationships
- Contact clients regarding past due accounts until payment is received
- Document client activity/communications
- Monitor accounts receivable for disputed line items
- Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines
- Work with billing coordinators to ensure bills are sent according to client requirements
- Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process
- Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively
- Assist Billing team as needed
- Other duties as assigned
Experience
- Minimum of 2 years of billing experience in a professional services environment
- Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred
- Proficiency in legal billing software, with a preference for Coyote Analytics
- Strong proficiency in Outlook, Word, and Excel
- Excellent problem-solving abilities, with the capability to quickly identify and resolve issues
- Understanding of general accounting concepts
- Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email
- Attention to detail and a commitment to maintaining accuracy
- Collaborate and change Timekeeper Issue with Rate Structure Changes
- Send, Receive, Edit and Train on Prebills for the attorneys
- Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes
- Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area
Technology
Mayer LLP has implemented the following technology platforms:
- Westlaw
- Harvey AI
- Coyote
- PointOne
- iManage
Benefits
- Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm
- 10 company holidays + 4 early release days
- 16 PTO days
- 401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution
- Discretionary year end bonus
- Employee referral bonus ($2000 - $4000)
Compensation is commensurate with years of experience