Bilingual Korean Academic Advisor

Position Overview
The Bilingual Korean Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Korean-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.
Key Responsibilities
1. Student & Family Advising
Provide comprehensive academic counseling to students and parents, helping them navigate educational planning, skill development, and college preparation.
• Conduct initial consultations to assess academic history, strengths, and goals
• Design customized learning plans and course pathways
• Guide families through short- and long-term academic decision-making
• Support students in building effective study habits and educational confidence

2. Academic Monitoring & Student Success
Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.
• Review academic progress and performance metrics regularly
• Identify obstacles to learning and recommend appropriate interventions
• Partner with instructors and staff to coordinate academic resources
• Adjust plans as needed to optimize student outcomes

3. Enrollment Support & Retention
Contribute to organizational growth by delivering a high level of service to both prospective and current families.
• Lead consultations for new families to introduce programs and services
• Support enrollment conversations and program matching
• Manage renewals and maintain strong retention rates
• Suggest enrichment opportunities and additional services aligned with student needs
• Build lasting relationships that encourage referrals and continued engagement

4. Communication & Record Management
Maintain clear, timely, and professional communication to ensure families stay informed and supported.
• Provide regular updates on student progress
• Document advising interactions and maintain organized records
• Prepare reports and follow-up summaries
• Address questions and concerns promptly and professionally

5. Professional Development & Compliance
Uphold high professional standards while continuing to strengthen advising expertise.
• Stay current on academic trends, college admissions processes, and counseling best practices
• Participate in training and professional development initiatives
• Follow company policies regarding confidentiality, ethics, and professionalism

Required Qualifications
• Bachelor’s degree in Education, Counseling, Business, or a related discipline
• Fluency in Korean and English (verbal and written)
• 1–2 years of experience in academic advising, student services, counseling, education consulting, or consultative sales
• Strong relationship-building and communication skills
• Ability to work effectively with diverse students and families
• Detail-oriented with strong organizational and follow-up abilities