About this role
Accountabilities
- Visit everyday locations such as cafes, restaurants, markets, shops, and local vendors as part of your normal travel routine and document the payment experience.
- Test digital payment functionality by scanning local QR codes and reporting clearly on successful transactions, difficulties, and points of friction.
- Research local payment habits and help identify the balance between cash and digital payments in the cities you visit.
- Identify where QR payments are widely accepted and where cash remains the dominant payment method.
- Observe practical barriers that travelers may encounter when attempting to use local digital payment methods.
- Interact naturally with local merchants and document their reactions and experiences when foreign travelers use local digital payment solutions.
- Provide clear, honest, and practical feedback based on real-world observations and customer experiences.
- Complete research tasks independently while following a straightforward project brief and submitting findings in a timely manner.
- Contribute ideas and product feedback based on your own experience as a traveler and user of digital payment services.
Requirements
- Genuine experience as a traveler, backpacker, digital nomad, or long-term visitor in Southeast Asia.
- Strong understanding of the everyday challenges travelers encounter when managing cash, ATMs, fees, and digital payments abroad.
- Naturally curious and observant, with an interest in understanding how local communities, merchants, and payment systems operate.
- Comfortable interacting with local vendors and asking questions in a respectful and approachable way.
- Able to notice and communicate small but meaningful details from real-world customer experiences.
- Self-motivated and capable of managing a simple research brief independently without close supervision.
- Strong written communication skills and the ability to provide concise, honest, and actionable feedback.
- Comfortable using smartphone-based applications, QR codes, and digital payment technology.
- Currently traveling or based in a Southeast Asian market, with opportunities initially focused on Vietnam and the Philippines and expected to expand to Thailand and Cambodia.
- A flexible and adaptable mindset, with the ability to integrate research activities naturally into your existing travel routine.
Benefits
- Flexible, project-based freelance work that can be completed alongside your existing travel plans.
- Earn income while exploring cities, markets, cafes, and local businesses.
- No traditional desk-based working environment — your workplace can be wherever your travels take you.
- Freedom to organize research activities around your own schedule and lifestyle.
- Opportunity to contribute directly to the development of a travel-focused digital payment experience.
- Potential for additional projects or longer-term collaboration as the product expands across Southeast Asia.
- Exposure to real-world market research, customer discovery, and emerging digital payment ecosystems.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1