Administrator - Service Operations

Reporting to the Branch Manager, as the Administrator – Service Operations, you'll play a vital role in delivering high quality administrative support to our team located in Tom Price.

We're seeking a self-motivated individual with keen attention to detail and ability to multitask effortlessly whilst maintaining effective stakeholder relationships. A problem-solving mindset and a focus on the bigger picture are essential for success within the role.

Roster : Mon – Fri 8.5 hours per day (including unpaid meal breaks)

Location : Tom Price Branch

Fixed term contract : 12 months (maternity leave coverage)

What you’ll do:

- Providing high-quality administrative support across the team

- Handling purchase requisitions and overseeing the purchasing process

- Managing time capture reporting to ensure accurate records

- Maintaining archives and ensuring documentation is well-organized and accessible

- Ensuring compliance with WesTrac policies and procedures

- Coordinating and managing training requirements for staff

- Overseeing safety and contamination control audits

- Building and maintaining positive relationships with customers and internal stakeholders

Skills and Experience:

- Relevant administrative qualification at tertiary level or several years’ experience working in a similar level influencing role

- Professional level of computer literacy and data entry skills

- Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly

- Customer service orientation

- Attention to detail and accuracy

- Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people

- Stress tolerance and the ability to maintain satisfactory work standards under pressure

Our Benefits inclusive of but not limited to:

- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.

- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.

- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.

- Employee Referral Program – Opportunity to receive a referral bonus up to $5000 for applicable roles.

- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 6334