Assistant Manager Operations

Job Summary:

The Assistant Manager – Operations supports the Operations in running and continuously improving the organization’s administrative, facilities, HSE, contracts and support-service across multiple sites. The role combines hands-on operational execution with a strong reporting and data-discipline mandate, ensuring that day-to-day operations remain transparent and auditable. The ideal candidate is a well-rounded operations professional who can manage fleet, facilities, HSE and administrative services while championing structured reporting, process discipline, and a proactive safety culture.

Job Responsibilities:

- Support the Operations department in planning, coordinating, and executing day-to-day operations across administration, facilities, fleet, HSE and support services at all sites.

- Own the accuracy, timeliness, and integrity of the operational data feeding the organization’s central operations reporting (executive reports), ensuring every function’s records are complete and reconciled.

- Prepare and present periodic operational reports, KPIs, and trend analyses to management, translating raw operational data into clear, actionable insight.

- Coordinate fleet, facility maintenance, inventory, recurring expenses, and vendor/contract activities, maintaining full records and audit trails.

- Run the Health, Safety & Environment (HSE) function from scratch, including HSE registers, checklists, and reporting, in line with the approved HSE policy and applicable regulations.

- Build and maintain HSE data sets and reporting — incident/near-miss, corrective and preventive action (CAPA), risk, training, and inspection — to drive a measurable and auditable safety culture.

- Support the development and roll-out of operational SOPs, workflows, and the authority/approval matrix, anchoring them to what operational reporting makes visible.

- Identify opportunities for process improvement and automation across operational and HSE functions, and support their delivery.

- Ensure contract approvals, and administrative processes comply with policy, governance, and internal-audit requirements.

- Coordinate across departments, sites, and vendors to ensure smooth, cost-effective, and compliant operations.

- Monitor operational performance against targets, flag exceptions and risks early, and propose practical, operations-first solutions.

Required Skills:

- Strong all-round understanding of administrative, facilities, HSE and support-service operations across multiple sites

- Strong reporting, data-discipline, and analytical skills, with the ability to turn operational data into clear management insight

- Working proficiency with MS Excel for operational reporting

- Solid process mapping, SOP development, and process-improvement capabilities

- Excellent stakeholder management, coordination, and cross-functional collaboration skills

- Strong planning, organizing, and delivery-tracking abilities across concurrent workstreams

- Sound knowledge of HSE standards, safety culture, and regulatory/compliance requirements

- High attention to detail, integrity, and ownership of accurate, auditable records

- Ability to work independently, prioritize effectively, and drive tasks to closure with minimal supervision

- Reporting / Power BI is a preferred skill

Experience:

- Minimum: 07 years in operations/administration, with at least 03 years in a supervisory or assistant-manager capacity; exposure to HSE and operational reporting required.

- Preferred: 10 years, with a proven track record of managing multi-site operations, and delivering structured operational reporting.

Education/Qualification:

- Minimum: Bachelor’s degree

- Preferred: Masters degree in Business Administration, Public Administration, Management, or related field

- Added advantage: HSE certification (e.g. NEBOSH / IOSH) and familiarity with BI/reporting tools.

Location - Islamabad