About this role
Major duties include but are not limited to:
- Acting as a liaison for the patients, outside referring physicians, faculty, and residents/fellows in the practice.
- Assisting patients in accessing and coordinating surgical service within the health system.
- Facilitating communication with referring physicians.
- Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
- Manage a high volume of patient messages entering via multiple avenues.
- Assist with Patient check-in and cash collection
- Travel between our West LA, Santa Monica and Westwood location as needed
- Position starts in the Santa Monica location while awaiting West L.A opening
Salary Range: $31.88 $45.66/hourly
INSTITUTIONAL AND/OR PROFESSIONAL STANDARDS
· Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job
- Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards
- Adhere to all Hospital Policies and Procedures
- Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module
- Demonstrates adherence to the requirements for using the electronic health record
· Demonstrates understanding of institutional and department specific emergency management procedures/responsibilities to maintain personal, patient, and co-worker safety, maintains competencies in these areas, and participates in disaster/emergency related exercises and education.
As a condition of employment , the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.