Executive / Senior Executive - Student Enrolments

The
Royal Institute consists of five schools, operating under the name "Royal
Institute International School", along with a higher education division
known as the Royal Institute Campus (RIC), an online teaching platform
named the Royal Institute Smart Academy (RISA), a skills development unit
called the Royal Institute Center of Skills (RICS), and a sports complex. With
a history spanning 50 years, the Royal Institute is recognised as a trailblazer in
the education sector, consistently delivering high-quality education to
students.

Currently, we are seeking
a dynamic and organised individual to join our team as a Executive / Senior Executive –
Student Enrolments. In the crucial role, the potential
candidate is involved in developing and implementing strategies to attract and enrol
prospective students, as well as overseeing administrative functions to support
the efficient functioning of the institute.

Key Responsibilities:

Enrolment Management
Achieve or exceed enrolment targets
Handle incoming leads from various sources (hotline, social media, Google, and WhatsApp) and assign them to counsellors on a rotational basis.
Maintain accurate databases of leads, walk-in customers and other relevant data.

Reporting and Analysis
Ensure data accuracy for timely report generation.
Plan and schedule campaigns to reach target audiences.

Events
Ensure the required number of participants attend allocated events. ​
Student
Services

Act as the main
liaison for student enquiries, issues and grievances, ensuring prompt and efficient
resolution. Collaborate with academic coordinators, institute personnel and support
staff to meet student requirements and enrich their overall experience.

Requirements

- Minimum 2 years of work experience in student recruitment, admissions, or enrollment management,
preferably in higher education.
- Bachelor's degree
in education, business administration, or a relevant field.
- Strong leadership
and management skills, with the ability to motivate and develop a team.
- Knowledge of
student recruitment strategies, admissions processes, and enrollment management
best practices.
- Ability to work
independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Proficiency in office software applications,
student information systems, and database management.