Casino Operations Manager | Betty CA

BettySofia, Sofia-CapitalOn-siteFull-timeStaff, 8–12 yearsListed 3 days ago

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About this role

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

- We are honest - we value honesty in all aspects.

- Bring the Olives - we offer premium customer experience.

- Think Big - we believe in always striving for more.

Key Responsibilities:

- Oversee the games performance, ensuring smooth functionality and a seamless player experience

- Manage and update the casino’s game portfolio

- Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases

- Regular game providers profitability analysis and reporting

- Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame

- Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base

- Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments

- Monitor competitor activity and market trends to adjust strategies and remain competitive

- Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation

Requirements:

- At least 3 years of online casino management experience

- Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers

- Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments

- Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions

- Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive

- Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches

- Fluency in English

What we offer:

- Competitive salary

- Premium Health insurance

- Career and skills development opportunities

- Fun and collaborative team environment

- New modern office space