About this role
Job Title: CCTV/Concierge Operator (2 posts)
Salary: £30,219 – £33,819 per annum (plus 15% Rotating Shift Allowance)
Grade: C
Contract Type: Permanent
Working Hours: 37 hours per week
About the Department
Thurrock Council operate a 24 hour CCTV Control Room which monitors CCTV cameras throughout the Thurrock Borough which record 24 hours a day, 7 days a week, 365 days a year.
The role also involves a 24 hour Concierge facility for three high rise flats to look after the well- being of the residents within the flats.
About the Role
The main aspect of the role is to work with a team of CCTV/Concierge Operators on a 24/7 shift rotation system which includes night work and Bank Holidays including Xmas.
You will be responsible for operating CCTV camera equipment and Police and Council radio equipment.
You will also be responsible for ensuring that all CCTV evidence is produced to a high standard and in accordance with Data Protection and GDPR guidelines.
You will liaise with Council Officers and departments and the Police as well as external third parties on CCTV enquiries as well as dealing with enquiries from Residents and visitors to the flats.
What We’re Looking For
We’re looking for someone who can:
- Operate CCTV equipment
- Operate Police and Council radio systems
- Act as Concierge for high rise flats
- Collate, prepare and present evidence gathered by CCTV monitoring service to the standard required by the criminal justice system
- To appear in Magistrate or County Court as technical witness if necessary
- An excellent knowledge of IT systems is required including Word, PowerPoint and Excel
Essential Qualifications: Ideally to hold a CCTV SIA Licence
DBS Check: At Basic level
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 24th September 2026
Closing Date (Internal & External): 4th October 2026
Interview Date: Week Commencing: 12th October 2026
Additional Information
If you have any questions about the role or interview process, please contact:
Alan O'keeffe – CCTV/Concierge Team Leader
[email protected] | 01375 754994
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)