About this role
Position Summary
The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism, accuracy, and excellent communication skills. The cashier / Receptionist is responsible for processing customer payments efficiently and accurately, handles phone calls, greets visitors, and supports administrative tasks to ensure smooth front desk operations.
Key Responsibilities
Customer Service & Front Desk
- Greet customers and visitors promptly and courteously.
- Answer incoming phone calls and direct them to the appropriate department or staff member.
- Provide information and assistance to customers in person and over the phone.
- Maintain a clean and welcoming front desk and reception area.
Cashier Duties
- Accurately process service, parts, and vehicle sales payments.
- Balance cash drawer and prepare daily cash reports and deposits.
- Issue receipts, refunds, and change due to customers.
- Reconcile credit card and cash transactions at the end of the day.
Administrative Support
- Assist with filing, scanning, and data entry tasks.
- Maintain appointment schedules for service or sales teams.
- Manage incoming and outgoing mail and deliveries.
- Support office staff with general clerical duties as needed.
Qualifications
Experience & Education
- High school diploma or equivalent required.
- Prior experience in a cashier, receptionist, or customer service role preferred.
- Experience in an automotive dealership setting is a plus.
Skills & Competencies
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office (Word, Excel) and general computer use.
- Ability to handle cash and process payments accurately.
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanor.
Personal Attributes
- Friendly, courteous, and customer-focused attitude.
- Dependable, punctual, and detail-oriented.
- Team player with a willingness to assist in various administrative tasks.
Work Schedule & Compensation
- Schedule: Monday – Friday, 8 AM – 6 PM, with occasional Saturdays
- Compensation: Hourly wage, based on experience.
Benefits:
Medical, Dental, Vision
Competitive Wages
401K
Company Paid Life Insurance
Short-Term Disability
PTO
Voluntary Life Insurance
Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance
Paid Holidays
Employee Discounts