Patient Scheduling Representative

One GI, LLCNew Albany, IndianaOn-sitePart-timeJunior, 1–2 yearsListed 2 days ago

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About this role

Are you ready to take the next step in your career—somewhere you can grow your skills, feel supported, and be part of a team that truly values you?

At Gastroenterology Health Partners, were building a workplace where people come first. We celebrate diverse perspectives, create space for everyone to belong, and work together to make every experience—patient and employee alike—meaningful.

Were excited to welcome a full-time Patient Scheduling Representative to our clinic. If you have experience in a medical office, understand medical terminology, and enjoy helping people navigate their care, you may be a perfect fit. Scheduling experience is a bonus, but a positive attitude and commitment to excellent service go a long way.

If you're looking for a place that invests in you, wed love to hear from you.

Awesome Perks, Just for You!

- Excellent paid time off for a healthy work/life balance.

- Weve got your future in mind! With our generous 401(k) plan, well help you grow your nest egg with an employer match that makes saving for retirement even sweeter.

- Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.

- Internal growth opportunities. We want to aide in your training and development.

- Competitive health and supplemental benefits; with FSA and HSA options.

- Love where you work? Spread the word! Refer a friend whod be a great fit for One GI and earn a special bonus when they join the team!

Snapshot of Daily Duties:

- Update referral, demographic, and insurance information in the practice management database.

- Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.

- Make decisions regarding safe procedure preparation and scheduling based on physician preferences.

- Provide patients with the appropriate forms, literature, and instruction.

- Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves:

- High School Diploma or equivalent required.

- Previous medical office experience, medical terminology coursework preferred.

- Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.

- In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.