About this role
Competencies Required:
- Customer service skills with effective problem solving abilities; ability to maintain composure and convey a positive attitude while interacting with customers as well as staff members.
- Cash handling experience.
- General knowledge of Computer and General Office Equipment. Applicant must have ability to quickly learn banking software.
- Ability to work flexible or extended working hours to meet bank needs; demonstrate good attendance and punctuality.
- Outstanding listening and communication skills both written and verbal.
- Knowledge of or ability to quickly learn banking products, policies, procedures and regulatory guidelines for compliance issues related to job duties.
- Excellent organizational skills with the ability to prioritize workload.
- Practices bank security procedures; protects customer confidentiality and privacy.
Minimum Qualifications / Experience:
- 1-3 years customer service, cash handling or banking experience preferred
- High School Diploma or equivalent required.
Position:
- Accepts checks for cashing-verifying identity of customer
- Accepts checks / cash for deposits. Verifies cash and endorsement, makes change, and issues receipts.
- Processes Tax Deposits
- Receives and processes loan payments
- Processes credit card cash advances
- Balances Cash Drawer
- Balance and Stock ATM
- Processes night deposits and mail-in deposits
- Sells money orders, cashiers, cash advances and other bank related services.
- Responds to customer inquiries as appropriate
- Maintains proper cash level in drawers, keep cash secure and maintains high level of safety for the Bank.
- Responsible for outgoing mail and postage
- Performs other tasks requested by supervisor as they relate to the Bank and its functions.
Applicant should be self-motivated and take initiative to achieve both personal goals and bank objectives. They must also maintain a professional appearance in both grooming and dress, adhering to the company dress code.
Qualifications
Metro Bank seeks individuals with strong personal attributes such as positive outlook, integrity and a passion to work with our customers and serve our community. Metro Bank has a family atmosphere where all employees are treated fairly and promoted based on work ethics and performance.
For more information on career opportunities email us at [email protected] .
Metro Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.