Insurance Specialist

Smile SystemsMidvale, UtahOn-siteFull-timeListed 2 days ago

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About this role

Experienced Dental Insurance Specialist

This is an ON-SITE Position

Do you thrive in the world of dental insurance and enjoy helping patients receive the care they need? Are you looking for a rewarding career where your expertise makes a real difference?

At Utah Smile Clinic, we are passionate about transforming lives through exceptional dental care. We are seeking an experienced Dental Insurance Specialist to join our team and play a vital role in helping patients maximize their insurance benefits and access life-changing treatment.

Position Overview

As our Dental Insurance Specialist, you will work on-site with our clinical and administrative teams to ensure accurate insurance processing, timely reimbursement, and outstanding support for our patients. The ideal candidate has a strong understanding of dental insurance plans, claims management, and accounts receivable follow-up.

Key Responsibilities

- Verify and document dental insurance benefits and coverage

- Submit dental insurance claims and electronic attachments

- Prepare detailed narratives to support claim submissions

- Process pre-authorizations and predeterminations

- Research and resolve denied or delayed claims

- Prepare and submit insurance appeals

- Post insurance payments accurately

- Monitor and follow up on outstanding claims and accounts receivable

- Communicate effectively with insurance carriers, patients, and team members

- Maintain accurate patient insurance records and documentation

Qualifications

- Minimum 2+ years of dental insurance, billing, or claims management experience required

- Strong knowledge of dental insurance policies, procedures, and terminology

- Experience with insurance verification, claim submission, and appeals

- Excellent problem-solving and claims resolution skills

- Strong attention to detail and organizational abilities

- Ability to manage multiple priorities in a fast-paced environment

- Proficiency with Microsoft Office Suite

- Excellent verbal and written communication skills

- Positive attitude and commitment to exceptional patient service

- Bilingual (English/Spanish) is a plus

What We Offer

- Full-time employment

- Competitive pay starting at   $23+/hour DOE   (higher compensation considered for experienced candidates)

- Health Insurance

- 401(k) with company matching

- Paid Time Off (available for full-time and part-time employees)

- Employee dental discounts

- Gym membership benefit

- Supportive team environment

- Ongoing training and professional development opportunities

Join Our Team

If you are an experienced dental insurance professional who enjoys solving insurance challenges, advocating for patients, and contributing to a positive team culture, we'd love to hear from you.

Apply today and help us change lives, one smile at a time.