Accouts Receivable Specialist

Hunt's ServicesWashington, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 3 days ago

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About this role

Hunt’s Services , we are  THE  premier home services provider in the Puget Sound area, known for our quality, integrity, and unmatched customer experience.

The Accounts Receivable Specialist is responsible for the accurate and timely processing of customer invoices, payment applications, collections, and maintaining strong internal controls while supporting the monthly financial close. This position works closely with the Dispatch, Operations, and Accounting departments to ensure all expenditures are properly authorized, coded, recorded, and reconciled in accordance with company policies and GAAP. We are seeking a proactive professional who will streamline AR processes, maximize workflow efficiency, and eagerly tackle new challenges. This role is designed for someone with a strong desire to grow into higher-level accounting responsibilities.

Supervisory Responsibilities:

- None

Duties/Responsibilities:

- Process customer invoices accurately and timely.

- Post customer payments received by check, ACH, credit card, lockbox, and other electronic payment methods.

- Review completed jobs in ServiceTitan to ensure invoices and payments are accurate and ready for batching.

- Batch and transfer accounts receivable transactions from ServiceTitan to QuickBooks.

- Apply customer payments accurately to open invoices and customer accounts.

- Monitor customer account balances and follow up on past due invoices through collection efforts.

- Prepare and distribute customer statements.

- Respond to customer inquiries regarding invoices, payments, credits, and account balances.

- Research and resolve customer billing discrepancies and payment issues.

- Process approved customer credits, adjustments, and refunds.

- Establish and maintain customer accounts, including new customer setup and tax exemption documentation.

- Maintain organized electronic customer files and supporting documentation.

- Ensure customer invoices and receipts are recorded in the proper accounting period.

- Reconcile customer account balances and investigate outstanding items.

- Assist with month-end and year-end close activities.

- Prepare monthly sales tax and B&O reports.

- Process improvements and writing SOP’s.

Required Skills/Abilities:

- Strong understanding of accounts receivable processes, internal controls, and GAAP.

- Excellent verbal and written communication skills.

- Excellent interpersonal and customer service skills.

- Excellent organizational skills and attention to detail.

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.

- Ability to function well in a high-paced, high-volume and at times stressful environment.

Education and Experience:

- Associate degree in accounting or related field a preferred.

- 2–5 years of accounts receivable or general accounting experience.

- Proficient with QuickBooks and Microsoft Office Suite required.

- Experience with Service Titan a preferred.

- Experience in the HVAC, plumbing, electrical, construction, or home services industry preferred.

Physical Requirements:

- Prolonged periods of sitting at a desk and working on a computer.

- Must be able to lift up to 15 pounds at times.

- Indoor office environment.

Other Requirements:

- Must be able to work additional hours as needed to meet closing deadlines.

- Must understand debits and credits.

- Must be adaptable and open to changing processes.

- Must have a high level of integrity and confidentiality.

- Must be professional, friendly and have a positive attitude.

- Must want to work in a team and family-oriented environment.

- Paid Time Off:  Accruable vacation +  6 paid holidays + sick leave

- Health Benefits: Medical, dental, and vision insurance

- 401(k) Retirement:  With a  3.5% company match after one year

- Parental Leave : We support working parents!

- Professional Development: Training, growth opportunities, and advancement within the company

- Weekly Pay:  Because you work hard, and we pay fast

Equal Employment Opportunity is a fundamental principle at Hunt’s Services. We are committed to giving all qualified individuals an equal employment opportunity with our company. Our policy is to administer all personnel actions without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by law. This policy applies to recruiting, hiring, training and promoting in all job titles, as well as to decisions on compensation, benefits, transfers, layoffs, returning from layoff, company sponsored training, education, tuition assistance, or social and recreation programs. Our policy is to ensure that we base all employment decisions, including promotions, on valid requirements alone.

If you have a disability that affects your job performance or a religious belief that conflicts with our usual policies or procedures, please inform Human Resources. We will explore reasonable accommodations that

will allow you to perform the essential functions of your job, as long as it does not cause an undue hardship on the company or directly threaten health or safety.