Senior Director, Strategic IT Partner, Revenue

The Senior Director, Strategic IT Partner, Revenue is responsible for the technology agenda supporting the company’s Revenue function, which includes the Sales and Marketing organizations. Reporting directly to the CIO, this leader acts as the primary senior technology partner to the Chief Revenue Officer and other Revenue leadership, developing a deep understanding of commercial strategy, customer engagement, sales execution and marketing priorities and translating these into technology strategies, roadmaps and investment plans.

The role is fundamentally focused on business outcomes. The Senior Director will identify where technology can improve revenue growth, sales productivity, customer experience, marketing effectiveness, commercial decision-making and operating efficiency. This requires the ability to challenge existing processes, identify new opportunities and connect business priorities with appropriate technology capabilities.

The Senior Director leads teams responsible for selected applications and business solutions supporting Revenue, together with associated product management, functional expertise and delivery capabilities. However, major shared capabilities—including ERP and enterprise platforms, Information Security, Infrastructure & Operations, and AI & Data—are provided through specialist teams. The Senior Director is accountable for bringing these capabilities together into effective end-to-end solutions and ensuring clear accountability for business value and adoption.

The role will develop and manage a multi-year Revenue technology roadmap, balancing strategic transformation with continual improvement of existing capabilities. Particular emphasis will be placed on simplification, standardization, automation, data and AI, and reducing unnecessary technology complexity.

Success requires an individual who can operate equally effectively with senior commercial executives and technology specialists, combining strong business acumen with sufficient technology depth to shape decisions and challenge assumptions.

As a member of the CIO’s senior leadership team, the Senior Director will also contribute to broader Technology strategy, investment priorities, transformation, talent and organizational performance.

- Bachelor’s degree in Technology, Business, Engineering or a related discipline, or equivalent relevant professional experience.

- Significant senior leadership experience within a large, complex enterprise technology organization.

- Demonstrated experience as a senior technology partner to Sales, Marketing or broader commercial organizations.

- Strong understanding of Sales and Marketing business processes, capabilities and technology requirements.

- Experience supporting enterprise commercial platforms such as CRM, sales enablement, marketing technology or related solutions.

- Strong track record partnering with senior commercial executives and influencing business and technology strategy.

- Proven ability to translate commercial strategy into technology roadmaps, investment priorities and measurable outcomes.

- Experience leading technology-enabled commercial or digital transformation.

- Strong product, portfolio and lifecycle-management orientation.

- Experience operating in a matrix model in which business-facing technology teams consume shared platforms and technical capabilities.

- Ability to maintain end-to-end accountability without directly controlling every technology component required to deliver a solution.

- Strong understanding of enterprise applications, cloud platforms, integration, data, analytics, automation and AI.

- Demonstrated ability to identify and apply emerging technologies to practical commercial opportunities.

- Experience simplifying application portfolios and reducing duplication, customization and technical debt.

- Strong commercial and financial acumen, including business cases, investment prioritization and vendor management.

- Demonstrated ability to lead geographically dispersed teams and senior technology professionals.

- Excellent executive communication, influencing, stakeholder-management and decision-making skills.

- Ability to combine strategic thinking, commercial orientation and disciplined execution in a global organization.

- Based in the United States and able to work effectively in a remote leadership role, with periodic travel as required.