Transport/Patient Care Assistant

Job Summary and Responsibilities

As our Patient Transport/Patient Care Assistant you will be a vital member of our healthcare team, ensuring the safe and efficient movement of patients throughout the hospital. This role is crucial for optimizing hospital operations and enhancing patient flow within a dynamic clinical environment.Every day you will manage patient transfers, including lifting, moving, and securing individuals using various transport equipment such as wheelchairs and gurneys. You will also facilitate the transport of essential medical equipment and specimens, maintaining meticulous logs and responding to requests promptly to minimize delays.To be successful in this role, you will demonstrate exceptional patient safety practices, identify patients accurately, and maintain precise documentation for all transports. Your ability to communicate effectively with staff and patients, manage multiple priorities, and adapt to changing circumstances will be key to your success and to providing outstanding patient experience.

- Maintains patient safety while transporting patients to and from various departments within the hospital by appropriate means: wheelchair, gurney, bed, or by ambulation. Utilizes lift devices safely and appropriately. The time of transport shall comply with department guidelines 95%-98% of the time as measured by transport logs and record review.

- Uses two patient identifiers, in accordance with National Patient Safety Goals, to ensure patient identity 100% of the time.

- Transports equipment and specimens to and from various departments within the hospital, responding to calls by delivering requested equipment within 15 minutes at least 90% of the time.

- Reports equipment issues to supervisor or seeks appropriate resources for repairs within one hour 96%-98% of the time.

- Informs department staff immediately of any patient status changes and delays and notifies the care team members whenever a patient leaves or returns to the nursing unit. Measured by observation and no more than 1-3 formal complaints per year.

- Records each patient transport accurately on the nursing unit each time a patient is transported; observes all patient precautions identified at the bedside. Measured by no more than 1-3 formal omissions per year.

Job Requirements

Required

- 6 months related experience in healthcare

- Basic Life Support authorized by the American Heart Association - CPR

Where You’ll Work

Founded in 1989, Dignity Health - Mercy Hospital is a 106-bed, acute care, nonprofit hospital located in Folsom, California. Serving over 60,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women’s health, and neurology. Additionally, Mercy Hospital of Folsom has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has been awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California