IT Coordinator - UAE National

Responsible for providing first-line technical support to end users, managing IT service requests, and assisting with projects across all functions in the IT Department. This individual coordinates IT activities, provides technical support to project leads, and maintains IT documentation. The ideal candidate will possess a blend of technical expertise, project management skills, and excellent communication abilities.

- Bachelor’s degree in information technology, Computer Science, or a related field.
- 0-2 years of experience in an IT support/helpdesk role
- Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, and common business applications.
- Experience with IT ticketing systems and remote support tools is a plus.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- IT certifications (CompTIA A+, ITIL, or equivalent) are an advantage but not mandatory.