Closing Specialist

Marriott Vacations WorldwideOn-siteFull-timeMid level, 2–5 yearsListed 2 days ago

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About this role

Are you looking for a place where meaningful moments are made together?

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

- Competitive Pay

- Medical/Dental/Vision/401K opportunities

- Travel discounts

- Credit Union Membership

- Tuition Reimbursement

- Professional Counseling & Family Support

- Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Specialist Closing , a typical day will include:

- Answer O wner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the O wner through discovery.

- Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

- Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).

- Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.

- Respond to Sales team requests related to contract status, such as additional information required , follow-up needed, or tracking.

- Uses sales techniques that max imize revenue while maintaining existing guest loyalty, including up-selling.

Guest Experience and Company Standards

- Welcome and greet guests and anticipate and address their needs.

- Interact with colleagues and guests professionally and promptly.

- Contribute to team goals.

- Always follow company policies and safety procedures.

To Become a Closing Specialist :

- California residence.
- California Real Estate license and California notary is required.
- Available to work a flexible schedule to include weekends and holidays.

- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

- Lift/Carry/Push/Pull Items that Weigh up to 10 lbs without assistance .

- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.