About this role
Job Summary
In this role Physical Security Officers (PSOs) can expect to be working in demanding and fast paced environments. PSOs may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. The PSOs mission is to protect all people, information and property assigned, while delivering on high end customer service. PSOs represent the front line of our security services.
Job Duties / Essential Functions
Delivering high end customer service
Responding to emergencies
Deterring and preventing crime
Performing ingress/ egress control procedures
Investigating incidents
Completing daily logs and incident reports
Conducting regular walking or vehicle patrols
Building and Maintaining a professional rapport with clients, guests and co-workers
De-escalating conflicts
Monitoring CCTV cameras
Performing other related duties as assigned
Skills / Qualifications
High school Diploma or GED equivalent
Two years of face to face customer service experience
Two years of security experience
Basic computer skills (Email, Microsoft Office, etc.)
Excellent written and oral communication skills
Proficient time management skills
Reliable transportation
Excellent de-escalation skills
Proactive problem solving skills
Must be able to obtain state required security officer license
Ability to obtain OCAT, PATH, and PPBT certifications
Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements
Physical Requirements / Working Conditions
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Ability to work under stress / pressure
Ability to lift 25lbs
Ability to wear a uniform
Ability to use force, up to and including deadly force, when reasonably justified
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.
