About this role
POSITION SUMMARY
The Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Represents organ and tissue donation equally.
- Possesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.
- Manages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.
- Ability to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.
- Maintains personal/professional balance; works toward resiliency.
- Focusses on enhancing and refining skills and/or knowledge, concepts, and principles.
Referral and Donor Management
- Responds and provides onsite consultation to hospitals that refer potential organ and tissue donors.
- Conducts a through chart review and determines medical suitability in conjunction with other clinical personnel.
- Documents information in current DNWest’s electronic records.
- Assesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.
- Collaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.
- Obtains, labels, and packages specimens for testing.
- Performs donor physical assessment.
- Provides donor/referral information for DNWest’s staff to follow up on cases.
- Assists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up.
- Maintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.
- Reviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.
- Coordinates organ recovery with OR staff and DNWest’s recovery services.
- Maintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.
- Initiates communication and collaboration with appropriate support resources throughout the donation process.
- Communicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery.
Onsite Presence
- Secures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.
- Maintains a supportive onsite presence as appropriate.
- Provides conflict resolution.
- Utilizes critical thinking skills in the moment to achieve the desired end result.
- Provides in-the-moment education to hospital staff when appropriate.
- Completes service recovery as needed.
Donation Discussion and Family Support
- Able to hold a donation discussion and share all elements of donation with a grieving family.
- Able to complete all required documentation and authorization forms.
- Sensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.
- Compassionately provides support and answers questions at bedside.
- Completes calls during the donation process (daily update call, post OR call).
- Is able to communicate any family needs or after-care to staff as necessary.
Recovery and Allocation
- Completes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy.
- Coordinates the organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff.
- Works with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room.
- Maintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.
- Understands and accurately maintains donor information and charting.
- Communicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process.
Administrative Responsibilities
- Maintains complete and accurate timecard and expense records.
- Maintains donor supplies and equipment necessary to complete job functions.
- Maintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.
Personal and Professional Competency
- Seeks guidance and assistance from team members and management staff to improve job function.
- Meets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals.
- Maintains accurate, timely completion of training requirements as assigned.
- Completes yearly core competencies as assigned by management.
- Majority of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation
- Attends department/team meetings, trainings, and all-staff events as established by management.
- Participates in chart reviews, case reviews, and after action reviews as appropriate.
- Utilizes resource materials and on the job training to gain further competency.
Other
- Follows clinical expectations as outlined in the job expectation document.
- Travel to all areas of DNWest’s service area is required.
QUALIFICATIONS
- Compassionate, conscientious, and ethical.
- Basic knowledge from prior classroom and/or on the job training.
- Possess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.
- Maintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.
- Ability to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.
- Qualified to perform donor evaluations and donor management.
- Obtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.
EDUCATION AND EXPERIENCE
- Bachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience.
- Has 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role.
- Obtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.
- Obtain/maintain other professional certification (e.g. RN, EMT-P, RRT)
- Must have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.