About this role
Job Descriptions
Requirements :
Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Polytechnic/ Related Technical Competencies/ Technical major
GPA minimum N/A
Minimum 2 years experience in Heavy Equipment/ Senior Mechanic/ Senior Technology Serviceman/ Service Experience/ Serviceman/ Technology Serviceman
Responsibilities:
- Ensure all job activity get right at firs time.
- Become a customer contact point to solve the problem of heavy equipment technology in accordance with guidance and procedures.
- Perform service activities and make quick responses and meet completion targets and customer requirements with satisfactory quality of work.
- Perform communication effectively in service delivery.
- Remove, clean, inspect and install activity in related technology jobs process and refer to standard manual or procedure.
- Perform troubleshooting refer to the guidance and standard manual or procedure.
- Perform Preventive Maintenance from end to end process refer to the guidance.
- Perform Disassemble or Assemble technology component replacement from end to end process refer to the guidance.
- Tools and equipment utilization and refer to standard manual or procedure and ensure tools and equipment are in good conditions.
- Proceed parts request related to technology jobs process and refer to standard manual or procedure.
- Ensure the parts or components in good condition when it is handed over to customer.
- Complete all document related service administration and technology jobs process refer to standard manual or procedure.
- Inspect and report in standard Command, Fleet and Onboard System for all activities using Minestar Client.
- Inspect and prepare report in company standard service form for all warranty component.
- Perform contamination control and safety activity related technical job process and refer to standard manual or procedure.
- Carry out all tasks in a safe manner whilst wearing all company regulation PPE at all times.
- SAR Skill.
- Actively self study to improve capability.
- Reduce waste and contribute to continuous improvement.
- Actively self study and sharing knowledge to others according to improve capability.
- Ensure all job activity get right at first time.
- Become a customer contact point to solve the problem of heavy equipment technology independently.
- Service activities and make quick responses and meet completion targets and customer requirements with satisfactory quality of work.
- Define services requirement (revenue and warranty) related customer request.
- Handle complain and provide advise in service delivery.
- Conduct troubleshooting activity in related technology jobs process independently.
- Test and adjust to set the technology components for the best configuration so that the equipment can work optimally.
- Conduct performance test to ensure component technology works reliably and good performance.
- Tools and equipment utilization and refer to standard manual or procedure and ensure tools and equipment are in good conditions.
- Proceed parts request related to technology jobs process and refer to standard manual or procedure.
- Ensure the parts or components in good condition when it is handed over to customer.
- Complete all document related service administration and technology jobs process refer to standard manual or procedure.
- Conduct inspection and report in standard Command, Fleet and Onboard System for all activities using Minestar Client.
- Conduct inspection and prepare report in company standard service form for all warranty component.
- Perform contamination control and safety activity related technical job process and refer to standard manual or procedure.
- Active to reduce waste and contribute to continuous improvement.
- Carry out all tasks in a safe manner whilst wearing all company regulation PPE at all times.
- SAR Skill.
- Guide junior Serviceman to perform job and troubleshooting.