Assistant Application Specialist

Carl Zeiss Vision Canada Inc.Shanghai, ShanghaiOn-siteFull-timeMid level, 2–5 yearsListed 1 day ago

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About this role

Main Tasks

Duties and responsibilities include but are not limited to:

- ­Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product. It will include post-install training on machine operation and follow-up in-depth training on clinical application for defined product.50%
- ­Support pre-sale by advance demo 20%
- ­Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc. 15%
- ­Support on market information, sales training, marketing activities and sales aids 15%
- ­Perform other related duties and responsibilities as assigned

Requirements

Education

- Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferred or Master degree or above in related disciplines

Experience

- 2+ years clinical experience

Other skills

- Chinese and English language skills: Proficient in writing, reading, listening and speaking
- Quick learning
- Willing to business trip frequently
- Endure pressure
- Requires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.
- Quickly and efficiently respond to inquiries and complaints
- Communicate technically advanced subjects with customers on all levels
- Incorporating new technologies and quickly transfer expertise
- Assess situations / problems and logically and creatively finding solutions

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