Health and Social Care Officer

Contract Type: 3 x Permanent and 2 x Fixed Term for 12 months

Working Hours: 37 hours per week

Worker Type: Hybrid Worker- 50% office working expectation

Salary: Starting Salary is £29,542 (Level one) rising to £32,046 (Level four) per annum (pro rata for part time)

Location: Nottingham Health and Care Point, Dragon Court, Woolsthorpe Close, Bilborough, Nottingham NG8 3BP

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About the Role

The Nottingham Health and Care Point (NHCP) is the front door for adult social care referrals in Nottingham City. We are looking for 5 motivated and compassionate Health and Social Care Officers (HSCO's) to join our busy and supportive team, helping residents access the right care, support and information at the right time.

As an HSCO, you will be the first point of contact for individuals, families, carers and professionals seeking advice and support in relation to adult social care needs. You will undertake strengths-based conversations, gather and assess information, identify risks and needs, and provide timely advice, guidance and signposting to a wide range of services. Your work will play a vital role in promoting independence, preventing escalation of need and ensuring people receive appropriate support as quickly as possible.

About You

The ideal candidate will have:

· experience of working within a health, social care, customer service or an advice-based environment, supporting people with a range of needs and delivering high-quality, person-centred services.

· experience of handling sensitive information, managing competing priorities and working effectively within a multi-disciplinary setting

· knowledge of adult social care services, safeguarding principles, strength-based practice and the importance of promoting independence and wellbeing.

· an understanding of the challenges faced by vulnerable adults, carers and those with complex needs

· excellent communication and interpersonal skills, enabling you to build rapport with citizens, carers, professionals and partner agencies.

· strong listening, problem-solving and decision-making skills along with the ability to gather and analyse information, assess needs and identify appropriate support options.

· confidence in using IT systems, maintaining accurate records and an ability to manage a varied workload in a fast-paced environment.

· a commitment to delivering compassionate, inclusive and responsive services that put citizens at the heart of everything you do.

- A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here .

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Chris Corder (NHCP Team Manager), by telephone on 07958296163 or by email at [email protected]

Closing Date: 2nd October 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 12th October 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.