Senior Reporting & Insights Analyst

Job Description:

The role of the Senior Reporting & Insights Specialist at Mars Inc. is pivotal in the creation and maintenance of business intelligence tools aimed at generating high-quality insights and analyses for the functional area of MAS (presumably, Mars Associate Survey) , Legal and Associate relation with WD . By leveraging these tools such as WD, PowerBI, Qualtrics the specialist will empower key stakeholders within the People & Organization (P&O) department with improved data literacy and analytics capabilities, thereby facilitating informed decision-making processes.

Key Responsibilities:

Daily Operations:

- Lead the delivery of an exceptional partner service by implementing strategic reporting insights through self-service and automated solutions, ensuring compliance with data privacy and internal processes.
- Maintain 100% compliance with established processes, while actively reducing the number of outstanding tickets and ad-hoc requests.
- Design, b uild and document standardized reporting & dashboarding solutions & offer , with proactive approach fostering a culture of continuous learning and collaboration within the team , listening our partners and their needs.
- Drive continuous improvement, innovation and contribut e to team initiatives for efficiency gains , simplify & enhancement the user experience.
- Drive the capability building of our partners around reporting & data.
- Connect & partners with other companies and workday & analytic user group to win and develop new solutions for Mars.
- Building & developing effective solutions using a range of data transformation & analytic tools in response to business requirements (workday reporting/Prism/PowerBI dashboard ..)

Leadership:

- Serve as a subject matter expert on the Workday platform (for MAS or any Mars Signature Processes , legal and associate relation ) performing administrative functions including business process administration, security, and Integration support .
- Leading the MAS , Legal & AR functional reporting as a thought leader and trusted expert to deliver strategic outcomes and business value, providing analytical reporting and insight support .
- Develop strong relationships with key stakeholders to influence and drive acceptance of change across the organization .
- Consistently turn analysis into insights and develop a story behind the data that demonstrates the impact on business.
- Develop strong relationships with key stakeholders to influence and drive acceptance of change across the organization.
- Consistently and actively use a data-based decision-making approach balanced with independent judgment. Is seen & valued by stakeholders as a strong expert in reporting, able to consolidate data points from different data sources and with a robust understanding on how business works and what matters to make an impact.

Influencer:

- Partner with COE, GPO and other key stakeholders, provide input and influence the functional roadmap.
- Support to develop and maintain a prioritized pipeline of continuous improvement initiatives.
- Leverage opportunities to drive standardization, automation, and self-service within reporting processes.
- Conduct rigorous AAR where appropriate and drive further optimization.

Driver (Activator):

- Drive functional reporting capability building internally within reporting team and externally with stakeholders and customers.
- Create and develop functional knowledge hub including FAQs, Knowledge Articles, HTGs, and other documentations about MAS.
- Provide critical input into MAS operational process as well for other aread supported

Insights

- In partnership with functional & process leads (COE and Global Process Leads/ P&O Solutions team), design & align on a roadmap of deployment of the new reporting and insights solutions for the defined domain, govern and validate new requirements and ensure the execution.
- Act as the single reporting & insights point of contact (SPOC) for MAS /A R/L egal area.
- Act as needed in all other functional areas when workload requires.
- Run periodical analysis of KPI/cases raised for his area, being first level of escalation spoc for MAS /AR/Legal , and lead agenda to continuously improved of MAS /AR/Legal
- reporting area.

Innovator:

- Have strong learning mind-set in any new tools, solutions .
- Lead solution assessment with Pros and Cons for Mars P&O reporting and insight .
- Collect business case internally and externally for solution effectiveness testing .
- D esign, d evelop & Deploy reporting prototype partnering with functional reporting SMEs and key stakeholders .

Job qualifications:

- Minimum qualification: university degree or equivalent, preferably in HR, Management Systems
- Advance knowledge in Excel, PowerBI and other standard reporting and visualisation tools (ability to keep informed about leading edge technologies and their application to P&O and workforce metrics)
- Strong experience using daily an HCM / Workday and / or equivalent.
- Understand how people PPPs work and support our business ambition . Demonstrate curiosity and strong appetite and ability to learn
- Successful experience in produc ing and us ing HR metrics / reporting and workforce planning
- Strong analytical skills and critical thinking with the ability to collect, organize, analyse and disseminate significant amounts of information from different sources with attention to detail and accuracy
- Demonstrate the ability to be a self-starter and take initiative/ ownership, adaptive and flexible to new ideas and change
- Ability to work independently and efficiently, with minimal supervision in a fast-paced environment. Understand how organisation works and what matters to business leaders
- Ability to communicate ( both verbally and in writing ) and interact effectively with all level of management and partners extremely well with others to get work done
- Experience of advanced problem solving and driving simplification