Patient Access Assistant

WellSpan HealthWaynesboro, Virginia, PennsylvaniaOn-sitePart-timeListed 1 day ago

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About this role

General Summary

Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of the following duties: Inpatient admissions, Registration, Patient Arrival, and Kiosk support. Performs a variety of functions including, but not limited to; pre-service outreach to patients, greeting all customers with a warm and personal greeting, promotion and support of self-service tools, interviewing, preparing admitting and other related forms, assigning rooms for inpatients (as appropriate), monitor waiting areas, and preparing information and charges for billing purposes. Also performs a variety of functions related to cashiering and insurance verification.

Shift

Part Time, Days, Monday - Friday hours vary 545 am - 6 pm, weekends and holidays are rotated

Qualifications

Minimum Education:

- High School Diploma or GED High School or G.E.D Required

Work Experience:

- Less than 1 year 3 - 6 months Required

Courses and Training:

- 6-8 week in-house registration procedures and medical terminology courses Upon Hire Required

Knowledge, Skills, and Abilities:

- Excellent communication and interpersonal skills

Benefits Offered:

- Comprehensive health benefits

- Flexible spending and health savings accounts

- Retirement savings plan

- Paid time off (PTO)

- Short-term disability

- Education assistance

- Financial education and support, including DailyPay

- Wellness and Wellbeing programs

- Caregiver support via Wellthy

- Childcare referral service via Wellthy