About this role
POSITION SUMMARY
Provides administrative support to one or more individuals in the Loan Services department.
ESSENTIAL REQUIREMENTS
- Assures that assigned reports and / or projects are completed in a timely and efficient manner by compiling information and preparing it in final format.
- Coordinates the efficient operations of the department by maintaining confidential and general files, scheduling daily tasks, maintaining manuals, and performing necessary clerical duties relevant to the area.
- Provides optimum support to management through ongoing communication to assess / reassess priorities in order to meet deadlines.
- Prepares computer generated reports and information to department or division management as requested.
- Performs follow-up on all administrative details relevant for department efficiency.
- Performs a variety of administrative duties to assist in the smooth and efficient daily operations of the department.
- Request subordination and insurance coverage requests and follow-up for the same.
- Work with creditors and insurance companies to coordinate the resolution of language disputes.
- Manage the loan and lease payoff process including logging and status tracking, prepare documentation to effectuate the release of collateral.
- Manage Insurance follow up on loan and lease portfolio.
- Answer incoming phone calls from internal and external customers.
- Regular and predictable attendance is an essential requirement of the position.
- Responsible for the completion of all compliance training related to the position.
- Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
NON-ESSENTIAL FUNCTIONS
- Performs all other duties as assigned.
EXPERIENCE/SKILLS
- Two (2) or more years of experience in an office environment preferred.
- Proficiency in MS Office software (Excel, Word) is essential.
- Good organizational skills.
- Analytical and problem solving skills with attention to detail.
- Able to prioritize workload and handle multiple competing tasks and demands.
- Ability to meet deadlines.
- Ability to handle multiple tasks in a fast-paced environment.
- Good written and verbal communication skills.
EDUCATION
High School Diploma/GED required.
TRAVEL REQUIREMENTS
Minimal or occasional travel for meetings, projects or training as needed.
EQUIPMENT
MS Office PC, fax, phone and standard office equipment.