About this role
Position: Shuttle Services Assistant Manager
Location: UK Healthcare - 110 Transcript Ave.
Schedule: Shifts will vary and may include weekends
Pay: $18.50/hour
**Must be able to work weekends**
The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations. Please note: Applicant must have experience operating shuttles.
Key Responsibilities
- Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
- Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees. This may include but is not limited to operating CDL and Non CDL shuttles.
- Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required.
- Fill in to provide coverage for front line positions, as needed.
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
- Immediately respond to reports of accidents, incidents or safety concerns.
- Communicate professionally at all times with guests, client, and teammates.
OTHER DUTIES:
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills, Knowledge and Expertise
- At least 18 years of age
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Driving CDL & Non CDL shuttles
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.
(Part Time)
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.