About this role
Location
Fargo Hornbacher's Village West
Job Description:
Location: Fargo Hornbachers Village West
Schedule: In-Office, 9-6 M-F, Rotating Saturdays 8:45-12:15
Gate City Bank is hiring a full-time Customer Service Representative to support daily operations at our Fargo Hornbachers Village West Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.
Responsibilities:
- Create a warm, helpful experience by assisting customers with everyday banking transactions
- Build relationships by identifying ways to make banking easier and more rewarding
- Open new accounts and educate customers on products and services that fit their needs
- Balance cash drawer and maintain accuracy
- Follow all service, security, and compliance guidelines
Experience:
- High school diploma or equivalent
- 1–2 years of experience in customer service, retail, cash handling, or sales preferred
- Strong attention to detail and a commitment to doing things right
- A positive, upbeat attitude and a genuine desire to help others
Compensation & Benefits:
- Pay Range: $17.75-$18.75/hr
- Saturday Differential Pay: +$5/hr
- Guaranteed full-time hours!
- Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.
EOE/including Disability/Vets
Member FDIC