Sales Assistant

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the Ireland. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Want to see where a career at Lush could take you? Head over here (https://weare.lush.com/lush-life/our-company/we-are-retail/) to explore real stories of growth and development across the business.

Key Information

Hours available: 8+hours per week
hours can increase with availability/footfall
Application Deadline: 30.09.26

Interview Date: Ongoing from 05.10.26
Start Date: 19.10.26
End Date: 31.12.26

Good to know: We require full availability on Monday, Thursday and weekends for this role. We expect to run another recruitment drive next month for other availabilities.
This role involves lifting and moving stock as one of the prime duties.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.

Skills and Experience

Customer Experience : You are focused on giving your customer a terrific shopping experience. You will take time to listen and ask questions so you can show the products you think they will truly love. You will demonstrate these on the customer so they understand the features and benefits of each product and they can make the best decision for themselves. You will take that extra time to say thanks for visiting us.

Teamwork : We want a 'can do' attitude, someone who likes being part of a team and making the day easy!

Communication : Great communication is key- in your consultations with a customer, within the team and with the store management team. You need to be confident to let us know what you need to do this role to the best of your ability, and you need to be mature in receiving feedback that helps you to learn and improve.

Benefits

- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Enhanced paternity leave*
- There’s a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
- Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
- Tailored gender affirming care*
Qualifying period/hours required*

We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here (https://weare.lush.com/lush-life/our-policies/gdpr/).