Business Analyst

Alcor is looking for an Business Analyst. Please find the Job Description below.

- Process Analysis and Documentation:

Conduct in-depth interviews and meetings with stakeholders to gather requirements and map out current business processes.

- Analyze and document business processes and workflows, creating visual representations (e.g., process flow diagrams).

- Translate business needs into detailed functional requirements for development and testing teams.

- Stakeholder Collaboration:

Act as a liaison between business units, IT teams, and external stakeholders to ensure alignment of project goals.

- Assist in defining the direction and strategy for an engagement while ensuring organizational needs are being addressed.

- Facilitate workshops, interviews, and brainstorming sessions to gather and validate requirements.

- Attend project and client meetings to ensure that business processes meet Medicare and Medicaid requirements.

- Requirements Management:

Develop, document, and prioritize functional and non-functional requirements.

- Manage operational and functional baselines and impact analysis for changes in requirements.

- Assist in Change Management initiatives to ensure consistency across systems.

- Training and Testing Support:

Prepare and deliver training materials for internal teams, educating them on new and updated business processes.

- Support the software testing team by helping them understand business requirements and testing priorities.

- Provide ongoing support for project teams, helping resolve issues related to requirements and processes.

- Collaborate with Quality Assurance (QA) teams to develop test cases, ensuring requirements are met in the final product.

Education:

- Bachelors degree in Business Administration, Information Systems, Computer Science, Healthcare Administration, or a related field.

- 4+ years of experience as a Business Analyst, preferably in healthcare or government programs.

- Experience with business process modeling, documentation tools, and data analysis.

- Experience with Medicare/Medicaid programs or other federal healthcare-related initiatives is a strong plus.

Skills:

- Strong analytical skills: Ability to analyze, synthesize, and interpret complex business processes and translate them into actionable documentation.

- Technical proficiency: Familiarity with software testing life cycles, data analysis, and relevant software tools (e.g., Visio, Jira, Confluence, Excel).

- Excellent communication skills: Able to interact effectively with technical and non-technical stakeholders, facilitate interviews, and deliver presentations.

- Documentation skills: Proficient in creating process flow diagrams, business requirement documents (BRD), use cases, and functional specifications.

- Problem-solving skills: Demonstrated experience identifying process improvements and managing complex workflows.

- Attention to detail: Capable of managing and organizing large volumes of information with precision.

- Team collaboration: Works well in a collaborative environment and across departments.

Tools:

- Microsoft Visio: For creating flowcharts, process diagrams, and visual process models.

- Microsoft Office Suite (especially Excel and Word): For documentation, analysis, and presentation of data.

- Jira: For requirements management, issue tracking, and project tracking (especially in Agile environments).

- Confluence: For documentation and collaboration on requirements and project artifacts.

- Slack, Microsoft Teams, and Zoom: For communication and remote collaboration with stakeholders.

- SharePoint: For storing, sharing, and collaborating on documentation within the organization.

- TestRail: For test management